Our refund and returns policy lasts 5 days. If 5 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
A receipt or proof of purchase is also required.
To begin a return, please email us at [email protected].
If we accept your return, we will email you a return mailing label as well as information on how and where to deliver your shipment.
PROBLEMS AND DAMAGES
Please examine your order upon receipt and notify us immediately if the item is faulty, damaged, or if you received the incorrect item so that we may investigate and resolve the issue.
ITEMS THAT ARE NOT RETURNABLE
Certain things, such as perishable goods (such as food, flowers, or plants), bespoke products (such as customized orders or personalized items), and personal care goods, cannot be returned (such as beauty products).
We also do not take dangerous goods, flammable liquids, or gases as returns. If you have any questions or issues concerning your specific item, please contact us.
We are unable to accept returns on sale products or gift cards.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: our wear house
To return your product, you should mail your product to: our Wearhouse.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
When we receive and review your return, we will inform you and let you know whether or not the refund was accepted.
If you are authorized, your original payment method will be instantly reimbursed. Please keep in mind that your bank or credit card company may take some time to process and post the refund.